The Tranquil Hoodie is crafted in CloudTouch™ Heavyweight Fleece with a slightly weighted, oversized fit that wraps you in a grounding kind of comfort, many customers say it's their go-to for winding down. It's the kind of oversized that feels like a permanent hug. * CloudTouch™ Heavyweight Fleece: soft and slightly weighted for a grounding feel * Oversized fit: extra room through the chest and shoulders, tapering through the waist * Oversized hood: roomy coverage for extra warmth and comfort * Kangaroo pocket: a cozy spot to tuck your hands or hold onto essentials
Exchanges
We have a 7-day exchange policy, which means you have 7 days after receiving your item to request an exchange. We only do exchanges or instore credit. We do not offer refunds!
To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Free of make-up, deodorant, perfume, or other stains. You’ll also need the receipt or proof of purchase.
To start an exchange, you can contact us at weepingwillowmc@yahoo.com.
If your exchange is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return label will not be accepted.
When exchanging an item, shipping cost is the buyer's responsibility and is non-refundable.
You can always contact us for any return question at weepingwillowmc@yahoo.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Non-returnable items
Please see our FULL EXCHANGE POLICY on items that are non-returnable.
Shipping
Purchases will be shipped within 48 hours of placing your order via USPS. Orders of $100 or more will receive FREE SHIPPING automatically. Clients placing an order for the first time will receive FREE SHIPPING by using code! FIRSTPURCHASE
You may also choose PICK-UP INSTORE if you live in the area. To use this method of delivery, enter PICKUP3 at checkout to deduct shipping cost. Once item has been purchased, we cannot change shipping choice.
The Tranquil Hoodie is crafted in CloudTouch™ Heavyweight Fleece with a slightly weighted, oversized fit that wraps you in a grounding kind of comfort, many customers say it's their go-to for winding down. It's the kind of oversized that feels like a permanent hug. * CloudTouch™ Heavyweight Fleece: soft and slightly weighted for a grounding feel * Oversized fit: extra room through the chest and shoulders, tapering through the waist * Oversized hood: roomy coverage for extra warmth and comfort * Kangaroo pocket: a cozy spot to tuck your hands or hold onto essentials
Exchanges
We have a 7-day exchange policy, which means you have 7 days after receiving your item to request an exchange. We only do exchanges or instore credit. We do not offer refunds!
To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Free of make-up, deodorant, perfume, or other stains. You’ll also need the receipt or proof of purchase.
To start an exchange, you can contact us at weepingwillowmc@yahoo.com.
If your exchange is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return label will not be accepted.
When exchanging an item, shipping cost is the buyer's responsibility and is non-refundable.
You can always contact us for any return question at weepingwillowmc@yahoo.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Non-returnable items
Please see our FULL EXCHANGE POLICY on items that are non-returnable.
Shipping
Purchases will be shipped within 48 hours of placing your order via USPS. Orders of $100 or more will receive FREE SHIPPING automatically. Clients placing an order for the first time will receive FREE SHIPPING by using code! FIRSTPURCHASE
You may also choose PICK-UP INSTORE if you live in the area. To use this method of delivery, enter PICKUP3 at checkout to deduct shipping cost. Once item has been purchased, we cannot change shipping choice.